Privacy Policy – RedRX LLC

Effective Date: [Insert Date]

RedRX (“we,” “us,” or “our”) operates the website located at https://www.red-rx.com/ and provides related services from our location at:

RedRX LLC
4530 Miami Street
St. Louis, Missouri 63116
Phone: (314) 772-7000
Email: info@red-rxemails.com

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you interact with our website and services.

Information Collected Automatically

We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for our website. These tools collect information sent by your browser or mobile device, including:

  • Pages you visit

  • Links you click

  • Time spent on pages

  • General device and browser information

We collect and use this analytics information in aggregate form so that it cannot reasonably be manipulated to identify any particular user. In other words, no personally identifiable information (PII) is collected automatically.

PII is only collected when you willfully opt in by providing your information through:

  • Contact forms

  • Appointment or booking widgets

  • Surveys, quizzes, or similar forms embedded in our online pages

Information You Provide Voluntarily

If you contact us, request information, schedule an appointment, or otherwise engage our services, we may collect PII you choose to provide, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Information related to your inquiry, health goals, or use of our services

If you apply or attempt to apply to receive assistance or services through us and provide information with the intent or purpose of fraud, or if your information results in or indicates an actual or attempted crime (including willful or unintentional acts of negligence), your information may be provided to legal authorities. This can include police, investigators, courts, attorneys, or other legal professionals, as permitted by law.

Information Usage, Storage, and Confidentiality

Information about you and any PII that you provide to us in writing, via email, over the phone (including information left on voicemails), contained in or attached to applications or forms, or otherwise given to us directly or indirectly, is held in strict confidence.

We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about clients or prospective clients that is:

  • Considered confidential

  • Restricted by law

  • Specifically restricted by a signed consent form, agreement, or authorization

We use your information to:

  • Respond to inquiries

  • Schedule and manage appointments

  • Provide and improve our services

  • Communicate updates, confirmations, and relevant information about your services

  • Maintain internal records and comply with applicable laws

Limited Right to Use Non-Identifying Personal Information

Text messages, emails, letters, notes, reviews, and other sources

Any pictures, stories, letters, biographies, correspondence, testimonials, reviews, or thank you notes sent to us become the exclusive property of RedRX.

We reserve the right to use non-identifying information about our clients (those who receive services from or through us) for promotional purposes directly related to our mission and services. Examples may include:

  • Edited testimonials with first name and last initial

  • General descriptions of results or experiences that do not identify you personally

Clients will not be compensated for the use of this information.

We will not use identifying information (such as full names, addresses, phone numbers, specific contact information, or uniquely identifiable details) for public promotional purposes without your express prior permission.

You may specifically request that no information be used for promotional purposes. If you wish to make this request, you must:

  • Submit the request in writing, and

  • Clearly identify any restrictions you want applied

We respect your right to privacy and assure you that no identifying information or photos you send us will be publicly used without your direct or indirect consent.

Cookies

When you visit our website, we may send one or more “cookies” to your computer or mobile device. A cookie is a small text file containing a string of alphanumeric characters that:

  • Uniquely identifies your browser

  • Helps RedRX improve navigation and user experience on the site

  • May help you log in faster if you have an account in our systems

Cookies may also convey information about how you use the site, such as:

  • Links you click

  • Pages you view

  • Time spent on certain sections

This helps us track interactions so we can improve site performance and provide a more seamless user experience over time.

You can adjust your browser settings to refuse cookies or to indicate when a cookie is being sent. However, some features of the site may not function properly if cookies are disabled.

Sharing of Information

We may share your information in limited circumstances, such as:

  • With service providers who assist in operating our website or delivering services (and who are bound to protect your information)

  • To comply with legal obligations, court orders, or legal processes

  • To protect our rights, property, safety, or that of our clients or the public

  • In cases of suspected or confirmed fraud or unlawful activity, as described above

We do not sell your personal information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect and store. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may:

  • Request that we update or correct your contact information

  • Request that we limit or cease certain communications

  • Request that your testimonial or non-identifying information not be used for promotional purposes

To make any of these requests, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the website after any changes have been posted signifies your acceptance of the updated policy.

Questions or Concerns About RedRX’s Privacy Policy?

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

RedRX LLC
4530 Miami Street
St. Louis, Missouri 63116
Phone: (314) 772-7000
Email: info@red-rxemails.com